Sets out the rules and expectations governing the use of our services and your relationship with us.

Clarifies how we collect, use, and protect your personal data in compliance with privacy laws.

Describes our approach to promoting equality and eliminating discrimination across all activities.

Explains our procedures for protecting learners and staff from harm, including abuse and exploitation.

Details our commitment to safeguarding learners from radicalisation and extremism under the Prevent Duty.

Steps for submitting and resolving complaints to ensure concerns are addressed efficiently and fairly.